The greater the number of rental car locations, the more likely one will be convenient to where you need to pick up and drop off the vehicle. Hassle-free pickup and drop-off also make for smooth renting.
Hertz won hands down with U. It also has 2, non-airport locations, compared with Zipcar's 1,, which is our estimate, by our count of Zipcar neighborhoods on their online maps. Zipcar locations are different than traditional Hertz locations. We count multiple pods in a neighborhood as one location. Both services were equally convenient to the home of our San Francisco-area expert reviewer when he rented vehicles from each. See photo above. Very easy. That also eliminates the need for a counter agent to hand you keys or register your pickup; you book the rental online.
But the car had to be thoroughly examined and photographed inside out and all around with a cell phone camera, and when I found a scratch, I had to email a photo of it to Zipcar. Drop-off involved photographing the car all around again, leaving the keys inside, locking the vehicle with the Zipcard transponder, and walking away.
The car also had to be thoroughly examined and photographed inside out and all around, but when numerous scratches and dents were found, the agent marked them on a paper form. The keys were handed to me and I drove off. Drop-off involved photographing the car all around, returning the keys, and walking away. Rental cars are something of a commodity, which makes shopping for the lowest possible price important for consumers.
Rates vary by vehicle model, location, date, and time of rental, so we made a snapshot comparison to determine the relative cost of pricing the same vehicle model for both Zipcar and Hertz, with pickup at nearby locations on the same date and time.
Zipcar did well in our cost comparison, based on our pricing of a sample Toyota Corolla for 1. But Zipcar quickly got expensive the longer the rental time. The cars we rented from both agencies were clean and performed well. A common complaint among Zipcar users is the poor treatment of the cars by other customers, and no-one wants to use a car that has three-day-old food wrappers in the backseat. If you need a car for several days or a week, Zipcar can kill your budget.
Zipcar is meant for short-term rentals, and a one-day Zipcar rental can quickly become more expensive than just renting a car for the day. Zipcar is a large company, they deal with hundreds of customers every day. When you rent a car from a traditional rental service, their car is being rented out to you, not you and several other card-carrying members. Because of this, they already have more investment in your experience. Believe it or not, but a membership with Zipcar boasts quite a bit of fine text.
Much of the important information regarding your membership, insurance policies, and other legal matters is left unmentioned in the fine text. This can cause some unpleasant situations, especially if you find yourself at the scene of an accident. In particular, the rise of carsharing services has revolutionized the way people get around.
As of May , carsharing was available in 59 countries, according to an industry analysis by movmi and the Carsharing Association CSA , with carshare operators in 3, cities. But why choose a carsharing service over a traditional car rental company like Enterprise or Hertz? Indeed, by some estimates carsharing prices are about 30 percent lower than car-rental rates. How it works: Zipcar customers pay a monthly membership fee in exchange for a Zipcard, which they scan on a device under.
What it includes: Zipcar covers the cost of gas, insurance, and maintenance. It also offers dedicated parking spots in many areas.
All reservations include up to miles of driving per day. Rates vary depending on the type of vehicle. Each car rental includes a complimentary gas card, so customers pay nothing at the pump to refill their ride. The company operates in more than cities and towns and on more than college campuses around the world. Fleet: Zipcar offers members vehicles from more than 60 different makes and models, including Audis, BMWs, Mini Coopers, Prius hybrids, minivans, pickup trucks, and cargo vans.
How it works: Unlike Zipcar, where customers rent vehicles from the company, Turo users rent cars directly from local car owners. What it includes: Depending on the vehicle, insurance is provided to the driver from Turo or the car owner. Car owners choose how many miles or kilometers they want to include per trip; this can be a daily, weekly, or monthly limit. Some car owners also charge a delivery fee. The car owner may also ask the renter to pay for additional post-trip costs, such as cleaning and tolls.
Typically, renters pay for their own gas.
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