What is depot repair

The costing break functionality allows you to collect costs at different physical breakdown levels for depot repair to redirect costs from project peg for service contract to another project peg. All the items scheduled for repair are received in the central warehouse.

The repair is performed by a repair center that may be situated at some other location. Therefore a transfer order is required to move the item from the central warehouse to the warehouse of the repair center.

After repair, the item is returned to the central warehouse, from where the item is shipped to the customer. In Depot Repair, the transfer of item from and to warehouse center warehouse and repair center can be executed using:. In depot repair, both warehouse and location can be used to store the item.

A transfer order is generated to move the item between the location warehouse and central warehouse. In maintenance sales order control, for the part lines, the Order Status can be set to Completed only when the linked work order Status is set to Closed or Canceled and the maintained item is are sent back to the customer.

Hence, the Work Order Costs - coverage lines are created before the part maintenance line are Costed. To improve the performance of the application, the information about the related orders is now displayed in the Work Orders and Part Maintenance Line sessions. You can use the Part Maintenance Workbench tsmscm session to view, filter, and process the part maintenance lines and the work orders.

The workbench session comprises of:. You can maintain the estimated cost and sales amounts for the maintenance sales order part lines, coverage lines and the activity lines if the Use Coverage Calculation for Estimates check box is selected in the Maintenance Sales Control Parameters tsmscm session. You can use work order to plan, carry out, and control all maintenance on items in a maintenance shop or in a repair shop. A work order consists of at least one work order header, and can have a number of activities that must be carried out on a repairable service item.

Work order material resource lines are created when status of a work order or work order activity is free, planned, released, and completed. A single company may not deliver the entire range of services. In which case, the company may subcontract the entire service of a product to a subcontractor. In LN, you can enter into a subcontracting agreement with the supplier to carry out the required services as specified in the work order. You must define a cost or service item and a subcontractor on the work order to identify that the work order is subcontracted.

With the aid of the reference activities, you can compose a routing, which means that reference activities are copied and put in sequence. You can copy this routing to the work order. The carrier for work to be implemented in LN Service is the work order. Work orders can be created in the following ways:. You can cancel work order activities linked to a work order.

The work order activities can be canceled only if no actual costs are available on work order activities and the Order Status is set to Planned or Released or Completed or Signed-Off in the Work Order Activities tswcsm session. After canceling a work order activity, you can only post the work order activity to history. It is possibility to create the internal invoice on costing the maintenance work order. When a product is defective, the customer requests a repair and sends the product to the service department.

The service department repairs the product, but some part of the repair is subcontracted to another repair center. Because the subcontracted service center belongs to another legal entity, an internal invoice is required to cover the repair costs incurred by the subcontracted repair center. This internal invoice can be based on the actual material used, actual hours booked, and actual other costs such as transportation costs.

For internal pricing, commercial prices can be used for material and labor. Also, a commercial single fixed price can be specified. This is a fixed repair rate to be paid, on the actual material used and hours spent. The maintenance item and the non-consumed material is returned to the warehouse after the work is completed. When the Status of the work order is set to completed in the Work Orders tswcsm session, the warehouse orders are created to facilitate the return.

These warehouse orders must be logistically and financially processed before the work order can be closed. When a subassembly is subcontracted, an outgoing subassembly is created with Action Outgoing Subassembly set to To Subcontractor in the Work Order Outgoing Subassemblies tswcsm session.

When this subassembly is processed, a subcontracted activity is created. When this subcontracting activity is executed with material flow, the item specified on the header of the maintenance work order and the subassembly can be subcontracted using an outgoing subassembly. Material can also be sent to the subcontractor. Consequently, this material can only be added after processing the outgoing subassembly when the subcontracted activity is created , and before the subcontracted activity is released.

MCM depot repair drives profitability by automating the entire in-house repair process, from the creation of the Return Material Authorization RMA to billing and shipment of the repaired product back to the customer.

Customers are able to minimize downtime with exchanges and loaners while products are being serviced. Your customer simply calls MCM Corporation and speaks to a support technician who is certified with your equipment.

The support technician will provide answers to hardware, configuration, or operational associated questions. When it is necessary to return faulty equipment for repairs, the technician will provide a return authorization label with your company logo.

MCM Depot Maintenance Services provide an innovative alternative to on-site maintenance and allows your company to: However, the most significant part of our service is how we take the burden off your shoulders by ensuring daily project monitoring.

The Corrective Action System is the perfect vehicle for linking these two together. If we find process issues in the field and we can duplicate these issues in the Repair Depot Center, we must feed them back into the HASS process. Therefore, the Repair Depot must be set up to easily feed information back to the HASS process when issues like this arise. The plan will outline the Repair Depot process from beginning to end and the decisions that have to be made along the way, including identifying the Lowest Replaceable Units LRUs , the location of the Repair Depot, and the Repair Process itself.

Depending on the complexity of the product, it may make sense have a 3rd Party vendor act as the Repair Depot. We shall help perform this analysis and evaluate the needs vs.

Setting up a Repair Process requires that we understand the testing processes leading up to shipping a product as well as the field environment. We shall help identify how often to allow failed products to be sent back to the field. The Repair Depot Center retests products returned from the field to confirm failures and determine root cause.

The confirmation is then fed back to the Field Failure Tracking System so that it can be properly categorized for reliability data reporting. The following case studies and options provide example approaches.